Upgrade existing Asterisk Live Call Monitor to v2.1

It's quite easy to upgrade your existing Asterisk Live Call Monitor tool to the all new version 2.0 in few quick steps:

1. Download Installer package:

Download latest Asterisk Live call monitor package from client area (Note: Please choose proper source based on PHP version you have on the system)

To find out your php version run below command:

php -v

For php version 7, download package from HERE

2. Copy package on server:

Before copying, let’s move old setup folder which will be in DocumentRoot Directory (Default path: /var/www/html/) to avoid conflict.

For Example if you want to move backup at /usr/src

cd /var/www/html/

mv LiveCall /usr/src/LiveCall_old

Copy downloaded tar.gz package of latest version on server and extract under your server's DocumentRoot Directory (Default path: /var/www/html/)

 For example: If you have downloaded package at /usr/src/ then run below commands to extract package and copy it on DocumentRoot.

cd /usr/src/

tar -xvzf LiveCall_php7.tar.gz

cp -Rf LiveCall /var/www/html/LiveCall

3. Give writable permission:

Change permission of License & manager config files by executing below commands in terminal:

Chmod 777 /var/www/html/LiveCall/licence_config/licence_key.txt
Chmod 777 /var/www/html/LiveCall/asterisk_manager_config/asterisk-manager.txt
Chmod 777 /var/www/html/LiveCall/asterisk_manager_config/lang.txt


4. Create Dialplan

Add below dialplan at the end of /etc/asterisk/extensions.conf to enable Listen/Barge feature on livecall report.


exten => _X.,1,ChanSpy(${SPYSIPEXTEN},qEo)

exten => _X.,2,ChanSpy(${SPYIAXEXTEN},qEo)

(Note: if you are using FreePBX then dialplan needs to be added in /etc/asterisk/extensions_custom.conf)

Please reload asterisk once dialplan is added.

5. Access Portal:

Open URL in browser: http://xxx.xxx.xxx.xxx/LiveCall/ (Please replace xxx.xxx.xxx.xxx with your server IP/domain)


6. License setup:

While opening first time, you will be asked to enter license key. Please enter the same license key which you got from client area section after purchasing product. For eg. “ALCM-XXXXXXXXXXXX”


7. Asterisk manager configuration:

Configure your Asterisk manager Host, Username and Password of Asterisk server for which you want to monitor Live calls by navigating to Asterisk manager menu in left panel.

You can find username and password in /etc/asterisk/manager.conf file. It will look like below section:



deny =

permit = xx.xx.x.xx/

read = all

write = all

Here, myasterisk is username and mycode is password. And xx.xx.x.xx is the IP address of Asterisk machine.

(Note: if you are using FreePBX then manager details will in /etc/asterisk/manager_custom.conf)


You are done!!! Enjoy and monitoring your Live Calls now.

Please feel free to open a support ticket in case of difficulties or issues.

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